Privacy Policy

Your personal data and assets are our highest priority. We're fully committed to keeping them safe and secure.

Dividend Luxentia collects and stores data that's essential for your trading activities. Our Privacy Policy below explains how we collect and manage this information.

Our policies are built on the following core principles:

  • To ensure complete transparency about how we collect and store your personal information:

We're committed to helping you understand how we collect and process your data so you can make informed decisions. Our website follows clear guidelines and established procedures for data handling. This policy outlines the specific methods we use, giving you transparent information about how your data is managed. You have full control.

We'll always keep you informed promptly whenever there's information you need to know. Transparency is central to how we operate.

Our knowledgeable team is always available to address any questions you may have regarding our processes and our compliance with Philippines regulations. Please feel free to reach out to us at: info@dividendluxentia.com

  • We do not use your personal data for any purpose other than what is outlined in our Privacy Policy.

We may process your personal data to enable Dividend Luxentia services to function properly, connect you with third-party trading platforms, maintain and improve our website features, protect our rights, and comply with legal and regulatory requirements. We also use this data to support the administrative and business functions necessary to deliver the services you receive as a client.

To better serve you and deliver services tailored to your preferences and needs, Dividend Luxentia uses your personal data.

  • To protect your personal data and safeguard your rights, you'll need access to essential tools and security features.

You can reach out to us at any time to access all of your personal information. We're also able to modify or delete your data as requested, and we can assist with transferring it to you or a third party of your choice. We offer this service to help you fully exercise your rights to privacy and data control.

  • Protect Your Personal Information

Our security systems meet banking-grade standards and employ the highest quality measures. While we cannot guarantee absolute security, we remain committed to continuously upgrading our systems and strengthening our protective measures to deliver the best possible protection for your account.

We maintain comprehensive privacy policies and employ industry-leading security systems to protect your information.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing personal data in accordance with applicable regulations.

Our policy applies to all identifiable individuals—whether currently identified or capable of being identified—whose data has been entrusted to us or that we can access and combine.

The processing of data, as outlined in our Privacy Policy, refers to how we store, manage, and organize your personal information.

We do not collect or request any information from individuals under 18 years of age. We also do not allow anyone under 18 to use our platform for any reason. If we discover that a user or any information belongs to someone under 18, we will delete it immediately.

2. What Personal Information Do We Collect and Store?

When you register with us, we collect the necessary personal information to enable you to use our services. We may also ask you to provide additional personal data to verify account ownership when needed. To ensure we maintain the highest quality of service, we gather and analyze data about how you use our platform and services, as well as information from our third-party partners.

3. You are not obligated to share your personal information with the company.

While providing your information is entirely voluntary, withholding it may result in limited access to our services and restrictions on your use of our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal information:

We don't collect personally identifiable information about you. However, we do gather data related to your account activity, including your IP address and access timestamps. To ensure system maintenance, security, and provide proper support, we retain crash reports, browser details, and information about the device you use to access your account. We also track the language preference set on your account.

We only collect and retain personal data that you willingly provide when connecting to a third-party trading platform through our official website.

The personal information you've shared with third-party platforms may include your full name, address, phone number, and email address.

Why does the company need my personal data, and is it legal for them to collect it?

The company collects, stores, and processes your personal information solely for the purposes outlined in this Policy. All such uses and processing comply with the applicable laws in Philippines.

Your data will only be handled, processed, or transmitted by the company in accordance with the applicable laws of Philippines. The following outlines the legal basis for such processing:

  • By submitting your information to {site_name}, you consent to the storage and processing of your personal data by our company. You authorize us to share your data with our third-party trading platform partners as needed. You acknowledge that you have agreed to the processing of your personal data for the purposes outlined in our privacy policy.
  • To enhance our services, establish or defend legal claims, and pursue legitimate business interests, we may need to store and process your personal data.
  • To meet our legal requirements, we need to process your data.

If you'd like to learn more about how the company handles data processing, feel free to reach out to us via email.

Below, you'll find a detailed list of how we may use your personal data, along with the legal basis for each use.

Scope
Legal basis

To provide you with access to digital trading platforms, we may share your personal data with third-party providers at your request.

Your data may be collected and shared with third-party companies only with your explicit consent and at your discretion.

You have consented to the processing of your personal information for one or more purposes.

Please share the necessary information with us so we can quickly and effectively address your requests, concerns, and questions about our services.

We process your personal data to allow the company to pursue its legitimate business interests or those of an authorized third party.

To meet our legal and regulatory requirements, we need to process your personal information.

To comply with our legal requirements, we must process certain personal data.

We collect anonymised personal data and usage information to help us improve our services and resolve any technical issues, including crash reports.

To protect the legitimate interests of our company and our service partners, we need to process and store your personal information.

This is necessary to prevent fraud and protect against misuse of our service.

To protect the legitimate interests of our company and our third-party service providers, we need to process and store your personal data.

We process and monitor your data to support business development, strategic planning, compliance, supervision, and other operational needs required by our service terms.

To protect the legitimate interests of our company and our third-party service providers, we collect and store your personal data as necessary.

We use statistics and analytics tools to support decision-making and strategic planning across our services.

To protect the legitimate interests of our company and third-party service providers, we collect and store your personal data as necessary.

To protect the company's rights, assets, and interests—as well as those of our third-party service providers—we may process personal data as permitted by applicable local laws, regulations, and our terms, conditions, and policies. Any processing will strictly follow established procedures.

To protect the legitimate interests of our company and our third-party service partners, we need to process and store your personal data.

6. Sharing Your Personal Data with Third Parties

To provide essential services like data storage, IP address processing, user surveys, and analytics, the company may share anonymised personal data with trusted third-party service providers.

Upon your request, we may share your personal data with third-party service providers and digital trading platforms. In such cases, your information will be subject to their respective privacy policies.

To better serve our clients and continuously improve our services, we may share your personal information with our affiliates and partner companies.

We may disclose your data to appropriate legal and regulatory authorities as required by law or to protect the rights and assets of our company, our partners, and other third parties.

In the event of a critical business transaction—such as a company sale, investment pursuit, or loan acquisition—we may share relevant data in a legally compliant manner. This also applies to company mergers, restructuring, consolidation, or bankruptcy proceedings, as required by law.

7. Cookies and Third-Party Services

To improve our site analytics and work with advertising partners, we may use cookies and similar technologies in accordance with applicable laws and industry standards.

Cookies are small pieces of code stored on your device when you visit our website. We use them to collect information about your browsing behavior and preferences, helping us personalize and improve your experience. Cookies allow us to remember your settings and tailor our services to better suit your needs. We also use them for site analytics and performance tracking to inform our strategic planning.

The site uses two main types of cookies. Session cookies are temporary and only remain active during your browsing session—they're automatically deleted when you close your browser. Persistent cookies, on the other hand, stay stored in your browser even after you log off. These cookies help the site recognize you as a returning visitor and make your experience smoother.


Types of cookies:

Cookies may be used as needed, in accordance with their intended purpose:

Type of cookie

Cookies are essential for site functionality

Scope

Cookies help us recognize you as a valued client and deliver personalized information, settings, and services tailored to your needs. They also improve your navigation experience on our website and ensure you have seamless access to our platform.

We use cookies to enable your device to download and stream data, as well as to help you access features and return to pages you've previously visited.

Additional Information

To provide a seamless and convenient experience, we use cookies to store and process certain personal information—such as your username and last login date—particularly when you request that we remember you at login.

Session cookies are deleted when you close your web browser.

Type of cookie

Functionality cookies

Scope

By using cookies, we can securely save and instantly recall your settings and preferences. This also enables us to recognize you when you return to our website.

Additional Information

Persistent cookies remain on your device beyond your browsing session and continue to exist until they expire.

Type of cookie

Cookies for performance

Scope

To enhance our services, we collect statistical data through cookies. This helps us understand how our site performs and how you use it.

Additional Information

All data stored in cookies is anonymous and cannot be linked to any individual.

Session cookies are automatically deleted when you close your browser, while persistent cookies remain active until they expire or are manually deleted by you.

Cookies have been cleared or blocked

To delete or block cookies, you'll need to adjust your browser settings. Follow the links below for step-by-step instructions on how to do this with the most popular browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

Disabling cookies may prevent some site features and functionality from working properly.


ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to fulfil the operations described in this policy. Depending on applicable local laws, regulations, and company policies, it may be stored for a longer period.

Your personal data will be shared with third-party trading platforms at your request and discretion for a period of 12 months. After this period expires, your data will continue to be shared for an additional 12 months, provided you consent to the extension.

We regularly review all personal data we hold to determine whether it remains necessary for our operations.

9. Transfer of Personal Data to Third Countries or International Organizations

To provide services and maintain security, your personal data may be transferred to third countries and international organizations using strict security protocols. We implement the highest level of data protection measures to safeguard your information and ensure you retain full legal rights and remedies in all circumstances.

Residents within the European Economic Area (EEA) benefit from comprehensive data protection and legal safeguards.

  • Data transfers are always conducted under the legal jurisdiction and authority of the EU, in strict compliance with standard data protection protocols established under Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).
  • All data transfers between public entities or authorities are conducted in accordance with Article 46(2) and constitute a legally binding and enforceable agreement.
  • The European Commission's Standard Contractual Clauses, as outlined in Article 46(2)(c) of the GDPR, establish the conditions and framework for data transfers outside the EU. These clauses govern how your data is protected during international transfers. You can review the full text of these clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information about the specific security measures we use to protect your personal data during transfers to other countries, please send your request by email to info@wealthwaydigital.uk

10. Personal Data Protection

Your personal data is protected using the highest level of technical and organizational safeguards, following industry best practices. These measures effectively prevent unauthorized access, accidental destruction, loss, or alteration of your information.

While we implement rigorous data protection measures and industry-leading security procedures as required by law, we cannot guarantee absolute protection of your personal data in all circumstances. We are therefore not liable for any unauthorized disclosure, loss, or damage to your personal information—whether incidental, indirect, or consequential in nature. This includes events beyond our control, such as transmission errors, unauthorized third-party access, or similar occurrences.

If we receive legally binding requests from regulatory or legal authorities, we may be required to share your personal data with them. Once your data is disclosed in response to such legal requirements, we cannot control how these authorities handle, store, or protect that information.

While data transmitted over the internet, including personal information, may be subject to interception, the Company cannot guarantee absolute security for any information sent online.

11. Third-Party Website Links

This website contains links to third-party applications and websites that are not affiliated with or controlled by our company. Please note that our privacy policy does not extend to these external sites. Each third party has its own data collection practices and privacy procedures, and we are not responsible for their activities. Please use these links at your own discretion.

Always review the privacy policy of any company or service before sharing your personal information on their website. Make sure their data collection, usage, and processing practices align with your preferences and priorities. Share any personal data directly with the service provider only.

12. Policy Amendments

We reserve the right to update or modify our privacy policy at any time. Any changes will be communicated to you through our website and other relevant channels. The updated privacy policy will be posted on our official website and will become effective immediately upon publication, unless otherwise specified.

Your Personal Data Rights

You maintain complete control and final authority over your personal data, including verifying its accuracy, correcting any errors, and choosing to delete or restrict the scope and nature of how we process your information.

On this page, residents of the EEA can find information relevant to them:

Your personal data information is protected under the rights outlined herein. You may exercise these rights at any time by sending an email to the address below.

Accessing Your Rights

If the personal information you've provided to us is accurate, you can access it at any time. Any of your personal data we process is accessible to us and therefore verifiable.

You can request your personal data for verification at any time, and we'll provide it to you in electronic format. If you request additional copies of your data beyond the first one provided, a reasonable fee may apply.

The company respects the legal rights and privacy protections of all individuals. We reserve the right to restrict or deny access to personal data if such access would infringe upon the rights and freedoms of others.

Right to Correct Errors

You can correct any errors in your personal data, whether through omission or inaccurate details, either yourself or with the Company's assistance to ensure proper processing.

Erasure Rights

You have the right to request deletion of your personal data in the following circumstances: 1) If your personal data has been processed without your consent or in violation of legal requirements. 2) Upon your request, provided the Company has no legal obligation to retain that data. 3) If you withdraw your consent to data processing by us, even when such processing is lawful and serves our legitimate interests or those of a third-party provider. 4) If we are required by law to delete your data.

The right to deletion may not apply if you're required by EU law or the laws of any member state to retain the data. Similarly, if the data is necessary for you to exercise or defend legal claims, deletion rights do not apply.

Right to Restrict Data Processing

You have the right to request that we limit the processing of your personal information if you believe it contains inaccuracies.

If you request that your personal data usage be restricted, it will be deleted except in the following circumstances: 1) where applicable laws in the European Union or any Member State require otherwise, 2) with your consent, if necessary for defending against or exercising legal claims, or 3) to protect the rights of another individual.

Your Right to Data Portability

You have the right to access and review any personal data you have provided, provided that you consented to its collection and processing through automated systems.

You have the right to request that your personal data be transferred to another company or organisation, provided this is technically feasible. This right does not affect your right to request deletion of your data. However, we cannot process such requests if they would infringe on the rights or freedoms of another individual.

Right to Challenge Data Processing

You have the right to object to the processing of your personal data and request that we stop, even if the Company pursues its legitimate interests or those of a third-party service provider. However, this right does not apply when there is a compelling legal reason to continue processing—such as defending against legal claims or exercising legal rights. In such cases, we may proceed with processing your personal data as necessary.

You can request at any time that your personal data not be used for direct marketing activities.

Your Right to Withdraw or Decline Consent

You may withdraw your consent to our processing of your personal data at any time with immediate effect, where applicable. Please note that this withdrawal does not apply to any data processing that occurred before you submitted your withdrawal request.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any relevant legal, regulatory, or supervisory authority.

If you believe your rights and freedoms have been violated in relation to how your personal data is being processed, regulatory and supervisory authorities in European Union Member States are available to help. You have the right to file a complaint with these authorities at any time.

Section 13 describes circumstances where your personal data rights may be limited by European Union laws or the laws of EU Member States.

Upon receiving your request for access to your personal data and how we process it, we will provide you with the information you've requested, as outlined in Section 13 of this policy. We reserve the right to extend this timeframe by up to two months, depending on the volume of requests we receive and the nature of your inquiry. If an extension is necessary, we will notify you within one month of receiving your request.

The requested information will be sent to you electronically at no cost, except where prohibited by law or as outlined in Section 13. We reserve the right to impose a reasonable fee or decline requests that we consider frivolous, excessive, or repetitive.

We reserve the right to request additional proof of identity if there is any reasonable doubt about who is making the request for personal data, in order to protect your information and ensure security.